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EnableDigitalT

Digital Transformation Enablement

Identifying and integrating advanced technologies and platforms that improve how our clients operate and deliver value to their customers

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OUR EXPERTISE

Helping clients redesign service delivery models to exceed customer expectations in an everchanging business environment.
Customer Service
Retail
Social Marketing
Marketplace Solutions
Compliance
On-demand services
Improving operational efficiencies through technology and business process enhancements.
Enterprise banking
Inventory management
Quotation solutions
Salesforce management
solutions
Mobile field operations
management solutions

OUR capabilities

MObile apps

iOS, Android, Cross platform

system integration

system integration

API Development, Migration, Legacy System Integration

Risk Reduction

Agile, CMMI, PMI

cloud development

Cloud development

SaaS, PaaS, Private, Public, Hybrid

enterprise backend

Webservices, Microservices, Solution Architecture

ui-ux

ui/UX

Design, Wireframing, Prototyping

devops

Continuous Integration, Continuous Delivery, Containerization, Automation

IoT

iot

Platform Development, Application layer

Success Stories

Our client is a leading insurance company and part of a financial group that manages over $30 billion in assets. We helped this client improve its own customers’ satisfaction by improving its customer service delivery capabilities. Additionally, we improved the client’s back-end process efficiency by developing and testing apps within its Enterprise Mobility division.

PARTNERSHIP:
2012 – Present

TECHNOLOGIES:

Initial Challenges

  • Improve customer experience, reduce product and service acquisition cycles.
  • Optimize internal operation.
  • Reduce cost on Car-accident claims process.

ACHIEVements

  • Customer-claims process reduced by 20%.
  • Reduced Field agent response time by 15%.
  • Increased Field Agent Productivity by 25%.
  • Improved Customer Experience and reduced entry errors.
  • Reduced costs (paperwork, labor, audits).
GET IN TOUCH

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Monterrey

Hidalgo 958 Pte, Colonia Mirador Monterrey, NL México, 64070
MEX: +52 (81) 8220-2015 / 2020
USA: +1 (877) 882-5682
dextrasales@dextratech.com

Guadalajara

Torre Madol
Piso 5, Mixcoatl 144
Ciudad del Sol.
45050 Zapopan, Jal.
Tel: +52 (33) 3122-1236

Aguascalientes

Av. Guadalupe Gonzalez 226,
Piso 4 Unidad Ganadera,
Aguascalientes, Ags.
México, 20130
Tel: +52 (449) 996-7355