Digital Transformation Enablement
Identifying and integrating advanced technologies and platforms that improve how our clients operate and deliver value to their customers
OUR EXPERTISE
Business Model Transformation
Helping clients redesign service delivery models to exceed customer expectations in an everchanging business environment.
Customer Service
Retail
Social Marketing
Marketplace Solutions
Compliance
On-demand services
Operational Efficiency Improvement
Improving operational efficiencies through technology and business process enhancements.
Enterprise banking
Inventory management
Quotation solutions
Salesforce management
solutions
Mobile field operations
management solutions
Helping clients redesign service delivery models to exceed customer expectations in an everchanging business environment.
Customer Service
Retail
Social Marketing
Marketplace Solutions
Compliance
On-demand services
Improving operational efficiencies through technology and business process enhancements.
Enterprise banking
Inventory management
Quotation solutions
Salesforce management
solutions
Mobile field operations
management solutions
OUR capabilities
MObile apps
iOS, Android, Cross platform
system integration
API Development, Migration, Legacy System Integration
Risk Reduction
Agile, CMMI, PMI
Cloud development
SaaS, PaaS, Private, Public, Hybrid
enterprise backend
Webservices, Microservices, Solution Architecture
ui/UX
Design, Wireframing, Prototyping
devops
Continuous Integration, Continuous Delivery, Containerization, Automation
iot
Platform Development, Application layer
Success Stories
Our client is a leading insurance company and part of a financial group that manages over $30 billion in assets. We helped this client improve its own customers’ satisfaction by improving its customer service delivery capabilities. Additionally, we improved the client’s back-end process efficiency by developing and testing apps within its Enterprise Mobility division.
PARTNERSHIP:
2012 – Present
TECHNOLOGIES:

Initial Challenges
- Improve customer experience, reduce product and service acquisition cycles.
- Optimize internal operation.
- Reduce cost on Car-accident claims process.
ACHIEVements
- Customer-claims process reduced by 20%.
- Reduced Field agent response time by 15%.
- Increased Field Agent Productivity by 25%.
- Improved Customer Experience and reduced entry errors.
- Reduced costs (paperwork, labor, audits).